Terms & Conditions
1. General Information
This website is operated by By Lumina. Throughout the site, the terms “we,” “us,” and “our” refer to By Lumina. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to abide by the following terms and conditions.
2. Product Information
We strive to accurately represent all products, including descriptions and images. However, please note that colors, sizes, or packaging may appear differently depending on your device or screen settings.
3. Pricing & Payments
All prices are listed in USD and are subject to change without notice. Payments are securely processed through Shopify Payments or other approved payment providers. We reserve the right to cancel any order due to pricing errors or stock issues.
4. Shipping
Orders are processed and shipped within our stated timeframe. Delivery times may vary depending on your location and external factors beyond our control. Tracking information will be provided once your order is shipped.
5. Returns & Replacements
By placing an order on our site, you agree to our Returns & Replacements Policy.
We do not accept returns or exchanges for any other reason, including dissatisfaction, change of mind, or opened merchandise.
6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or services. Our maximum liability shall not exceed the amount paid for the product in question.
7. Changes to These Terms
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
8. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Email: contact@bylumina.shop
TikTok: @bylumina